Privacy Policy

Last updated: November 2025

Welcome to Pulse Vehicle Solutions.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, by phone, or by email.

By using our services, you agree to the collection and use of information in accordance with this policy.

Pulse Vehicle Solutions

📧 info@pulsevehiclesolutions.com
📞 +44 7754 827430

We are registered with the Information Commissioner’s Office (ICO) for data protection compliance.

Registration reference: ZC028597 Date registered: 30 October 2025 Registration expires: 29 October 2026 

We may collect and process the following information:

• Personal information: name, address, contact number, email.
   
• Driver information: driving license details, ID verification, and proof of address.
   
• Payment details: for processing deposits and hire fees (securely handled through trusted third-party payment providers).
   
• Communication data: emails, phone calls, and messages related to bookings or enquiries.
   
• Website usage data: such as IP address, browser type, and interactions (via cookies or analytics tools).
   

We use your information to:

• Process bookings and confirm vehicle hire or chauffeur services.
   
• Communicate with you regarding enquiries, bookings, and support.
   
• Verify identity for insurance and security purposes.
   
• Manage payments, deposits, and refunds.
   
• Improve our website, services, and customer experience.
   
• Meet legal, regulatory, and insurance obligations.
   

We only share your data when necessary, for example:

• With insurance providers or underwriters to validate coverage.
   
• With trusted service partners (such as chauffeurs or protection teams).
   
• With legal or regulatory authorities where required by law.
   

We never sell or rent your personal information to third parties.

Your personal information is stored securely using encrypted systems and access controls.
We retain your data only for as long as necessary to fulfil the purposes described in this policy or as required by law.

Under UK GDPR, you have the right to:

• Access the data we hold about you.
   
• Request correction or deletion of your data.
   
• Object to or restrict processing.
   
• Withdraw consent at any time (where applicable).
   

To exercise these rights, contact us at info@pulsevehiclesolutions.com.

Our website may use cookies to enhance your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings.

We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised “last updated” date.

For questions or concerns about this Privacy Policy or how we handle your data, please contact:
📧 info@pulsevehiclesolutions.com
📞 +44 7754 827430